Welcome to our online store! Your satisfaction is our priority, and we've streamlined our return policy to ensure a hassle-free experience. Here's what you need to know:

1. Eligibility for Returns:

We understand there could be various reasons for returns—change of mind, product defects, or other issues. To make a return, here are the criteria to consider:

Initiate a return within 30 days from the delivery date.
The item must be in its original condition with tags, labels, and packaging intact.
Refer to manufacturer instructions for items under warranty or guarantee.
2. How to Initiate a Return:

Follow these steps:

Log in and visit "Order History" or "My Orders."
Select the specific order containing the item you want to return.
Submit a return request with reasons and necessary information.
You'll receive an email confirmation with return instructions.
3. Return Shipping:

Responsibility for return shipping varies:

Change of Mind: You're generally responsible for return shipping.
Defective/Damaged Items: We provide a prepaid return label. Contact us for instructions.
Incorrect Item Shipped: We cover return shipping and provide a prepaid label.
4. Refund Process:

Upon receiving and inspecting the item:

Refunds are processed within 2 business days to the original payment method.
For change of mind, deductions may apply for return shipping and restocking fees.
Defective items get a full refund, including shipping costs.
Incorrect items receive a refund for the purchase and shipping costs.
Allow additional processing time depending on your financial institution.

5. Exchanges:

If you prefer an exchange:

Follow the return process and specify your desire to exchange.
Once we receive and inspect the item, we'll process the exchange and ship the replacement.
6. Returns for International Orders:

International return processes may differ. Contact our customer support for specific instructions.

7. Non-Returnable Items:

Certain items, due to their nature or safety reasons, are non-returnable. Check product details during purchase for any restrictions.

8. Contact Us:

For any queries or further information:

Reach out to our customer support team. We're dedicated to making your return experience seamless.
Thank you for choosing our online store. We're committed to catering to your needs and ensuring your satisfaction with every purchase!